Click your name and enter your password to see your QA ratings and recordings.
In VICIdial admin, open Campaigns → [your campaign] → Dispo Call URL and paste the URL below. It fires the moment an agent dispositions a call, so recordings arrive here in real time. Replace YOUR_WEBHOOK_SECRET with the value you set as the WEBHOOK_SECRET Cloudflare secret.
Used to download each call's recording from VICIdial. Needs an API-enabled VICIdial user with User Level 7+ and "View Reports".
Only keep calls with these VICIdial dispo codes (comma-separated). Leave blank to store every dispositioned call.
Your VICIdial server URL and API credentials are stored as Cloudflare secrets (VICI_BASE_URL, VICI_API_USER, VICI_API_PASS, WEBHOOK_SECRET) — see the README. Level 2 access required to view/edit settings.